Returns

Return And Exchange

• Each return must be completed within 15 days from the date of reception.
• The product and its accompanying accessories must be in the original unused condition. If the product comes with a protective tape, the product should be as complete as the screen.
• If the original lens has been removed or a prescription lens is installed, the optical frame cannot be returned or replaced.


Return

1. Please pack the product safely, and then contact our after-sales service personnel to obtain the return address.

*If it is a product quality problem, we can return it for free. (If you use our return procedure and a specific courier, you will return the goods for free. If you choose to return the goods through another courier company, we will not refund the shipping cost.)
*If it is not a product quality problem, we may not refund the shipping cost. For product payment, we receive your product for inspection and will refund you within two days.

Exchange

Return your order to us within 15 days from the date of receipt, and then replace the order.


Cancel order

If you want to cancel or change the order, please contact us immediately through the following methods
Email ([email protected]) or phone ((516) 508-3497).
However, we may not make changes after the product is shipped.


If your order has been sent

For refund or exchange, please return your order to us within 15 days from the date of reception.

Return&Exchange Address

Return Address:1200 Cranbury Sounth River RD, Monroe Township, NJ 08831 USA

(prdppe.com does not accept any merchandise returned in any form without notice, otherwise you will be responsible for the consequences.)