Welcome to the FAQ column,

hoping to help you solve your confusion.

For questions regarding our Shipping & Delivery click Here.

For questions regarding our Returns Policy click Here.

For questions regarding our Privacy Policy click Here.

SHOPPING INFORMATION

If you choose yes for standard delivery (standard delivery may take 10-15 days to reach the address you specify), standard delivery is free shipping.

The seller will send the goods out, this time your goods will display a logistics tracking number. Logistics information can be tracked in real time based on this tracking number.

Yes. you will receive the corresponding order invoice.

Due to the coronavirus crisis, please allow us to deliver your order slightly later than usual. We apologize for the inconvenience caused to you.

PAYMENT INFORMATION

The corresponding amount will be deducted within 24 hours after the order is paid.

If you receive a damaged or wrong product, you can contact customer service to replace it with a new or correct product. Or you don’t want the goods anymore, you can contact customer service to apply for a refund.We support refunds for returns without reason.

Yes. If you want to change or cancel the order, please contact customer service, Note: To cancel the order or replace the product, it is necessary to cancel the order before the goods are sent out. If the goods have been sent out, the order cannot be cancelled, and it can be replaced after the goods are received.

“Package tracking” is to track the delivery details of the package in real time based on the package’s logistics number.